Carriage Returns is an insurance company. They were notorious for denying coverage for absolutely any reason, and for that reason the Alts infiltrated their system and scrambled their data, hoping they would be inconvenienced to the point of scandal.
While the mission was a success, the Queen_of_Roots screwed up ROSS' security credentials, and they only survived when ROSS convinced the human security admin that the Alts were programs controlled by a human hacker. The admin then released themin order to track them back to their source.
This forced the Alts to relocate to a new server. (Byte Me)
- Like most names in Byte Me, Carriage Returns is a computer reference.